CAIRO - 26 March 2026: Egypt’s Consumer Protection Agency has published a new set of tips to help people shop online more safely, as e-commerce keeps growing and complaints about fraud, fake products, and data misuse remain common.
The guidance focuses on two main things: protecting your payment information, and making sure you know exactly what you are buying before you click “purchase”.
Protect your card details
The agency urged shoppers to treat banking information with extra caution, especially when buying through websites or social media pages.
It warned against sharing credit card details through email or chat rooms, and advised using one card dedicated to online purchases only, with a limited balance that matches the value of your expected spending. The idea is simple: if something goes wrong, it is easier to spot quickly, and the potential loss is smaller.
The agency also recommended checking your card statement regularly, noting that the name shown on your bank statement may not always match the name of the website you bought from.
It also stressed the importance of buying only through secure websites that protect personal and financial data.
Before you hit “buy”
The agency advised shoppers to take a few minutes before placing an order.
That includes comparing prices and specifications across different websites, double-checking your purchase details and card information before submitting, and reading product descriptions carefully.
It also urged consumers to confirm who pays for shipping and delivery, and to deal with trusted websites by reading the terms of sale, delivery, and returns in full.
Keep proof and know where to complain
The agency also highlighted the value of documentation.
It advised checking “FAQ” sections when something is unclear, and keeping a copy of the order confirmation every time, either saved digitally or printed, so you have proof if a dispute happens later.
Finally, the agency reminded shoppers that not being able to inspect a product before buying can increase the risk of counterfeit or low-quality goods, so details matter, and consumers should read everything available before committing.
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