CAIRO – 23 March 2026: The Women's Complaints Office of the National Council for Women (NCW) stands as one of Egypt's most vital institutions for legal empowerment, providing essential counsel and social support since its establishment in 2001.
The office works to ensure the protection of Egyptian women while fostering a safe social and legislative environment.
Officially operational since June 15, 2002, the Complaints Office serves as a critical link between the NCW and women who face discrimination, violence, or violations of their constitutional rights. Its primary mission, as stated on its official website, is to uphold the principle of equality and equal opportunity within the family, the workplace, and the public sphere.
The office provides free legal advice, facilitates legal representation in court, and assists in the enforcement of judicial rulings. Beyond litigation, it focuses on raising awareness of women's rights within the Egyptian human rights framework and refers complaints to the relevant authorities for resolution.
In March 2024, the NCW expanded its digital presence by launching official social media pages titled "Women's Complaints Office 15115" on Facebook and Instagram to better explain its role and services. With branches in every Egyptian governorate, the office offers a safe space to address legal, social, and psychological obstacles.
Women can contact a team of legal, sociological, and psychological experts through the short-dial hotline 15115.
Complaints are then coordinated with law enforcement, a network of 620 volunteer lawyers, and various medical or economic service partners. The office provides a broad spectrum of support including personal status matters such as guardianship over property and personal rights.
It also addresses safety concerns related to crimes of violence, discrimination, and human trafficking. Furthermore, the team manages work and digital rights through labor complaints and cybercrime assistance.
Social protection services extend to inheritance rights and the enforcement of court judgments, while counseling services offer psychological support and family guidance.
For those seeking to reach the office directly, the 15115 hotline for legal and social advice is available daily from 9 AM to 9 PM.
Digital contact options include:
WhatsApp: 01007525600
Email: complain.office.2001@gmail.com
Facebook: https://www.facebook.com/15115wco
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